Operational Excellence Tool | Key Issues™

Description

The Key Issues™ Operational Excellence tool creates a structured dialogue about the problems and solutions that an organization faces regarding operational excellence and supports the creation of actions to address the issues.

Using a framework that has been thoughtfully developed by organizational development experts, the Key Issues™ Operational Excellence tool allows multiple participants to quickly identify issues for their specific operations, explore them from multiple view points, and prioritize them together.

This high-quality deck has two levels for participants to reflect on and organize in relation to their specific situation. The first level has primary operational related categories such as complexity, decision-making and process improvement. The second level includes detailed potential operational issues experienced within each category such as: long-term and short term objectives not being aligned, roll-outs are uncoordinated, and the reason for change is not well communicated.

The cards can be used in a number of ways. For example, one deck can be divided between multiple tables for large group events, a small group can explore the whole deck together, or an individual can use it on their own. To maximize collaboration, the mirror image design of the Key Issues™ Operational Excellence tool allows people on each side of the table to easily see the card content at the same time.

This specialty tool can be used in tandem with other process tools or integrated into other processes such as strategic planning, project development, onboarding, gathering input from employees, and leadership development initiatives.

Details: 96 cards (8 category cards with 11 key issues each) and an instruction guide for quick set up and use in a hard clear plastic box.

Card size 2.25″ x 3.5″ | 5.6cm x 9cm